Showing posts with label alaska airlines. Show all posts
Showing posts with label alaska airlines. Show all posts

Tuesday, April 14, 2009

Alaska Air WIFI challenges continue

Tech Flash is reporting that Alaska's WIFI service is popular but pricing issues remain. They say Alaska's fee is likely to be $15 per flight which I fear will prevent most users from taking advantage of the service. Although $15 does not seem to be excessive, budget conscious flyers will recognize that a few hours away from the internet won't do them any harm. I'd argue the optimal "price point" for in flight online services is somewhere between $5 and $10 which are still very high by the standard of free WIFI now available in many airports but represent a premium cost that consumers are "comfortable with" in flight as this is in the neighborhood of the cost of a snack box s and even on some flights beverages.

If the Airlines don't hurry up I think this market could literally dry up as ubiquitous broadband reaches most areas in the USA and customers choose to take a nap rather than worry about the few hours of non-connectivity between the WIFI at home, the Airport, and the destination hotel combined with their EVDO or broadband smartphone access.

http://www.techflash.com/Alaska_offers_details_on_in-flight_Wi-Fi_42973362.html